At Primal Remedies, we work to process and ship all orders as efficiently and reliably as possible. Please review the information below regarding our shipping practices.
Orders are typically processed within 1–5 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and holidays.
During high-volume periods, promotions, or holidays, processing times may be extended.
Once shipped, orders are typically delivered within 5–10 business days on average.
Delivery times may vary based on destination, carrier operations, customs clearance, and other factors beyond our control.
All delivery estimates are non-guaranteed.
Shipping fees are calculated and displayed at checkout prior to order completion.
A shipping confirmation email with tracking information will be sent once your order has shipped.
Tracking updates may take 24–48 hours to appear after shipment.
Subscription orders follow the same processing and shipping timelines as one-time purchases.
Products shipped through subscriptions are dispatched according to the selected billing cycle and use the same shipping methods as standard orders.
Customers may manage, pause, or cancel subscriptions through their customer account.
We ship internationally.
Delivery times may vary depending on the destination country and customs procedures.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Primal Remedies is not responsible for shipping delays caused by:
Carriers or customs authorities
Incorrect or incomplete shipping information provided at checkout
Weather conditions, service disruptions, or other circumstances beyond our control
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may require additional processing time and reshipping fees.
For questions regarding shipping or your order, please contact us at:
